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Communicating to Influence
This course is ideal for professionals, leaders, and anyone seeking to enhance their ability to communicate persuasively and influence others positively. It is particularly beneficial for those in managerial roles, sales, marketing, or positions requiring effective negotiation and collaboration.
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Suitable for:
35 minutes
Learning style:
Self-Led Online
Assured by:
Resources Included:
About this course

Roles are shifting in the workplace, managers are now encouraged to influence more and command less. Workers are seen as specialists with valuable knowledge and ideas that deserve attention.

Customers are seeking long-term relationships based on integrity which signifies a move towards collaboration, recognising individual expertise, and building sustained connections.

This course provides insights into building rapport and trust through effective communication strategies. It covers analyzing individuals' preferred thinking and communication styles, including reading and utilizing body language for clear communication.

It looks into detecting people's thought processes through both verbal and non-verbal cues, offering tips on tailoring communication to align with their perspectives.

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Course dates
We are currently accepting admissions for the following upcoming cohorts:
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Self-led online courses include
Support for over 100 languages
Mobile-friendly design for playback on any device
Progress tracking and pass/fail tests
Automatic, remote updates to keep content fresh
Playback speed controls to speed up/slow down the video
Closed captions which can be turned on/off
This course covers
  • How to build rapport and trust
  • How to analyse how people prefer to think and communicate
  • Read other people’s body language and use your own to communicate clearly
  • Explore how to detect the way people think through their body language and the words they use
  • How to appeal to their way of thinking by choosing your words carefully
  • Be alert for false realities
  • Use questions that uncover the issues and challenge the status quo
  • Explore what trust is, the conditions for trust and how to build it
  • How to build rapport; analyse, understand and appeal to others’ values and worldview
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Teaching 4 Business provides online courses and learning management systems to businesses across a range of industries.
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Designed & developed by Finn Elliott.