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Managing Challenging Behaviour Effectively
Challenging and frustrating, disruptive behaviours in the workplace pose a considerable challenge for managers and team leaders. They have the potential to disrupt team communication, resulting in diminished morale and reduced participation from other team members.
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Suitable for:
Duration:
30 minutes
Learning style:
Self-Led Online
Assured by:
Resources Included:
eBook
About this course

This course provides insights into comprehending challenging and disruptive behaviours within a team, looking at interventions to modify such behaviours to enabling effective management of the situation.

The course also covers techniques for direct and indirect intervention, whether through group dynamics or one-on-one approaches.Participants will learn to recognise barriers hindering participation, assess when behavior becomes problematic and warrants intervention, and set realistic goals.

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Course dates
We are currently accepting admissions for the following upcoming cohorts:
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Self-led online courses include
Support for over 100 languages
Mobile-friendly design for playback on any device
Progress tracking and pass/fail tests
Automatic, remote updates to keep content fresh
Playback speed controls to speed up/slow down the video
Closed captions which can be turned on/off
This course covers
  • How to understand difficult behaviour
  • How to identify behaviours that are capable of disrupting a team
  • How to intervene and alter disruptive behaviours
  • What barriers people put up to participation
  • Judging when behaviour has become difficult and merits intervention
  • Knowing what can be achieved and what goals are realistic
  • Using appropriate techniques to intervene directly, indirectly, through the group or one-on-one
  • Learning how to manage effectively a range of behaviours
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Teaching 4 Business provides online courses and learning management systems to businesses across a range of industries.
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