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Solving Problems: Definition to Options
When you're defining a problem, you're in a detective mindset, searching for clues and motives. This course assists you in analyzing the current situation and pinpointing the root causes of the problem. It also explores methods for you and your team to generate solutions.
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Suitable for:
50 minutes
Learning style:
Self-Led Online
Assured by:
Resources Included:
About this course

This course focuses on essential problem-solving skills, including identifying the root cause before addressing the issue and collaborating with your team for creative solutions.

It provides insights into prioritising problems effectively, setting a clear end goal through a satisfactory description, and categorising problems based on urgency and importance.

It is analytical thinking in problem selection and utilizes four key idea generation principles: generating many ideas, provoking thought, changing perspective, and making new connections. It promotes a divergent thinking style for idea generation and helps identify and overcome mental blocks to foster creative thinking.

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Course dates
We are currently accepting admissions for the following upcoming cohorts:
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Self-led online courses include
Support for over 100 languages
Mobile-friendly design for playback on any device
Progress tracking and pass/fail tests
Automatic, remote updates to keep content fresh
Playback speed controls to speed up/slow down the video
Closed captions which can be turned on/off
This course covers
  • Skills on how to identify the real cause of a problem before thinking of fixing it
  • How you can work with your team to generate creative and innovative solutions
  • Some tricks involved in choosing what to fix first
  • A clear end goal for the problem solving using the components of a satisfactory end-state description
  • Categorising problems as urgent and/or important
  • Encouraging analytical thinking in deciding what to solve
  • Using 4 key principles of idea generation appropriately: generate many ideas; provoke your thinking; change your perspective; make new connections
  • Encouraging a divergent thinking style while generating ideas
  • Dentifying any mental blocks to creative thinking and help overcome them
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Teaching 4 Business provides online courses and learning management systems to businesses across a range of industries.
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