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Unconscious Bias
Unconscious biases are inherent in all of us, influencing workplace decisions ranging from recruitment and promotions to performance management, as well as shaping team dynamics and relationships. Acknowledging and addressing these biases is crucial for promoting fairness, equality, and a more inclusive work environment.
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Suitable for:
30 minutes
Learning style:
Self-Led Online
Assured by:
Resources Included:
About this course

This course explores the concept of unconscious bias, shedding light on its meaning and the significant impact it can have on customer interactions.

It delves into the common types of unconscious biases that can influence decision-making and relationships.

The course encourages learners to introspectively recognise and challenge their own personal biases, fostering self-awareness.

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Course dates
We are currently accepting admissions for the following upcoming cohorts:
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Self-led online courses include
Support for over 100 languages
Mobile-friendly design for playback on any device
Progress tracking and pass/fail tests
Automatic, remote updates to keep content fresh
Playback speed controls to speed up/slow down the video
Closed captions which can be turned on/off
This course covers
  • The meaning of unconscious bias
  • The impact of unconscious bias on customers
  • The common types of unconscious bias
  • Recognising and challenging your own personal biases
  • Practical tips to uncover personal bias
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Teaching 4 Business provides online courses and learning management systems to businesses across a range of industries.
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